Agreement to Terms
By accessing and using the Madam K website and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.
About Madam K
Madam K Health & Wellness ("Madam K," "we," "us," or "our") is a wellness lifestyle brand operating as an e-commerce business. Our business address and legal notices will be provided upon request through our customer service.
Use of Website
Eligibility: You must be at least 18 years old to use our website and purchase products. By using our site, you represent that you meet this age requirement.
Account Security: You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Uses: You may not use our website for any unlawful purpose, to violate any laws, to transmit harmful code, or to interfere with the website's functionality.
Product Information & Orders
Product Descriptions: We strive for accuracy in all product descriptions, images, and pricing. However, we do not warrant that product descriptions are completely accurate or error-free.
Pricing: All prices are in US dollars and subject to change without notice. We reserve the right to correct pricing errors and cancel orders placed with incorrect pricing.
Order Acceptance: All orders are subject to acceptance by Madam K. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraudulent activity.
Payment Terms: Payment is due at the time of order placement. We accept major credit cards and other payment methods as displayed during checkout.
Health & Wellness Product Disclaimers
FDA Statement: The statements made regarding our products have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Health Consultation: Before using any wellness products, especially if you are pregnant, nursing, have a medical condition, or take medications, consult with your healthcare provider.
Individual Results: Results from using our products may vary from person to person. We make no guarantees regarding the effectiveness of our products for any individual.
Age Restrictions: Our products are intended for use by healthy adults 18 years of age and older unless otherwise specified.
Intellectual Property Rights
Trademarks: "Madam K" and all related logos, product names, and slogans are trademarks of Madam K Health & Wellness. You may not use our trademarks without our prior written consent.
Content Ownership: All website content, including text, graphics, logos, images, and software, is the property of Madam K and is protected by copyright and other intellectual property laws.
User Content: Any reviews, comments, or other content you submit to our website may be used by Madam K for marketing and promotional purposes.
Privacy & Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
Shipping & Delivery
Shipping Area: We currently ship only within the United States, including all 50 states, US territories, and military APO/FPO addresses.
Risk of Loss: Risk of loss and title to products pass to you upon delivery to the shipping carrier.
Delivery Issues: We are not liable for delays, damages, or losses caused by shipping carriers or circumstances beyond our control.
Return Policy & Refunds
Our return policy is detailed in the Returns & Exchanges FAQ section above and is incorporated into these Terms of Service.
Limitation of Liability
Maximum Liability: In no event shall Madam K's total liability exceed the amount you paid for the specific product giving rise to the claim.
Excluded Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.
Health Claims: We make no claims regarding the medical benefits of our products and are not liable for any health-related issues arising from product use.
Indemnification
You agree to indemnify and hold harmless Madam K from any claims, damages, or expenses arising from your use of our products or violation of these terms.
Dispute Resolution
Governing Law: These terms are governed by the laws of the United States and the state in which Madam K is incorporated, without regard to conflict of law principles.
Arbitration: Any disputes arising from these terms or your use of our products shall be resolved through binding arbitration rather than in court, except for small claims court matters.
Class Action Waiver: You waive the right to participate in class action lawsuits against Madam K.
Force Majeure
Madam K is not liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government actions, or supply chain disruptions.
Modification of Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the new terms.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Contact Information
For questions about these Terms of Service, please contact our customer service team through the contact methods provided on our website.
Entire Agreement
These Terms of Service, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Madam K regarding your use of our website and products.
By continuing to use our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
